What is your COVID-19 vaccination policy?

All team members and visitors are required to be vaccinated except those who have qualified for a regulated exemption. We’re also prepared to provide each new resident with the opportunity to receive the vaccine and available boosters when appropriate.

What is your PPE policy?

We continue to follow all CDC and local guidelines for visitors and essential medical personnel. We also continue to require appropriate PPE and/or masks for all associate team members while serving the needs of our residents.

How do you ensure associate safety?

We follow the specific guidelines and regulations mandated by the local governments in the states and communities we serve. In addition to those guidelines, associates wear masks and have their temperatures taken at the beginning and end of each shift. Anyone exhibiting COVID-19 symptoms are tested immediately and must remain out of work until negative results are obtained and are 24-hours post symptoms without medication. New associates must have a negative PCR laboratory test prior to starting work. Caregivers are on a routine testing schedule with negative results provided prior to working as per state requirements.

How to you ensure best practices are enforced?

We’ve partnered with Envision Medical Group to provide medical direction and expertise at each one of our communities to help internally regulate policies, procedures and best practices.

Are your dining rooms open?

Unless restricted by local health agencies, residents may dine in the community dining room. If any resident in the community is in quarantine due to suspected or confirmed exposure, all meals will be delivered to the residents’ apartment.

Are group activities allowed?

Unless our local health agencies indicate otherwise, activities are allowed in socially distanced group settings of 10 or fewer people. Activities include exercises, games, crafts, book clubs and more. Entertainment is allowed if masks are worn by entertainers. Residents can enjoy community settings at any time, but again, masks must be worn.

What is the visitation policy?

Fully vaccinated visitors are welcome. As recommended by the CDC and our local governments and health departments, masks are required while visiting inside.

Your Safety. Our Priority.

From our everyday safety practices and enhanced infection-control protocols to adapted social opportunities, resident safety is a top priority. By implementing and following the most up-to-date safety protocols, residents can continue enjoying the enriching lifestyle they love.

Safely welcoming new residents.

The pandemic has taught us that now more than ever, it’s important to feel safe and connected to others — not isolated and lonely. Our communities are wonderful options, offering 24-hour support, the company of friends and a lifestyle filled with activity and socialization. We continue to safely welcome new residents, with safety precautions in place consistent with health authority guidance, our own policies and best practices.

Peace of Mind, Defined.

We continue to implement all COVID-19 safety guidelines and protocols set forth by the CDC, state and local government officials. We meet frequently to discuss new policies, any issues confronting the communities, the latest updates within the company and more, to ensure our residents and staff remain safe. To mitigate any possible infections or future outbreaks, our communities have established partnerships with local physicians and independent laboratories for immediate care and intervention as well as quick and accurate testing. Through partnerships with companies like Bateau, a state-of-the-art Policy & Procedure Management Platform, we ensure compliance with all policies and protocols and consistently high.

Beyond the Pandemic.

We now have the tools we need to keep our residents, associates, and our families’ members as safe as possible while supporting a home like environment. We also have resources available to help adjust as needed when there are new concerns and changes. The knowledge we have gained applies to other concerns beyond COVID-19. We continue to adhere to the core principles of infection control, testing and visitation guidelines and have implemented the vaccination requirements for associates and volunteers per CDC and state health guidelines. We also have developed care practices specific to each of our communities based on the knowledge we have gleaned over the last 20 months or more. These practices have proved to be successful.